Shortlist
Privacy Policy
Welcome to Shortlist. Finding a match requires a great deal of trust, and we don't take that lightly. We know that you care about how your personal information is used, and we are committed to handling your details carefully, sensibly, and with the utmost discretion.
This Privacy Policy explains in plain language how we collect, use, and protect your information when you use our website and matchmaking services. By working with us or using our website, you are agreeing to the practices described below. If you ever have questions about how we handle your privacy, our door is always open—just reach out to us via the contact form on our website.
1. The Information You Share With Us
To provide a highly personalized matchmaking experience, we need to get to know you. Here is what we collect:
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The Basics (Contact Information): This includes your name, phone number, email address, and mailing address. We use this simply to communicate with you about your matchmaking journey and to provide customer support.
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The Personal Details (Sensitive Data): Matchmaking is intimate. To find your ideal match, we ask about your relationship history, physical traits, and dating preferences. Under GDPR, details about your racial or ethnic origin, religious beliefs, or sexual orientation are considered "Special Category Data." By sharing these details with us, you give your explicit consent for Shortlist to process this sensitive data specifically for the purpose of finding you a match.
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Payment Details (Financial Information): When you invest in our services, we collect necessary billing information. We use secure systems to process payments and only keep what is required to fulfil your order and meet tax obligations.
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Behind the Scenes (Technical Data): Like most websites, we automatically collect some basic technical data when you visit us (like your IP address, browser type, and how you navigate our site). We use this to keep our website secure and to understand how we can improve your online experience.
2. How We Use Your Information
We do not sell your personal data. We use the information you give us for the following reasons:
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To Find Your Match: This is our primary goal. We use your profile to find compatible partners. We will only share relevant details with a potential match with your prior understanding and consent.
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To Stay in Touch: We will contact you regarding your account, match introductions, and service updates. You may also receive occasional promotional emails from us, but you can click "unsubscribe" at any time. We will, however, always need to send you essential service-related messages.
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To Protect Everyone: We may disclose your information if we are ever legally required to do so by law enforcement or regulatory agencies, or if it is necessary to protect the rights and safety of Shortlist, our clients, or the public.
3. Your Privacy Rights
Because we operate under the General Data Protection Regulation (GDPR) in Lithuania and the EU, you are firmly in control of your data. You have several rights, including:
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The Right to Delete (The Right to be Forgotten): If you decide to leave Shortlist and want us to erase your data, just ask. We will securely delete your personal profile, keeping only the minimal records we are legally required to hold onto (such as basic transaction history for tax purposes).
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The Right to Withdraw Consent: You can change your mind at any time. If you previously gave us explicit consent to process your sensitive matchmaking data but no longer want us to, simply let us know.
4. How Long We Keep Your Data
We only keep your personal information for as long as we need it to provide our matchmaking services to you. Once your contract with us ends, we will safely archive or delete your profile. We will only hold onto specific data for a longer period if we are required to do so by Lithuanian law or to resolve any legal disputes.
5. Keeping Your Data Safe
We use industry-standard security measures, including encryption (SSL), to protect your data online. More importantly, we implement strict internal rules: only the matchmakers and staff who are directly helping you have access to your highly sensitive personal file. While we work hard to protect your information, no system on the internet is 100% flawless, so we cannot guarantee absolute security against unauthorized third parties. However, we promise to treat your data with the highest level of care.
6. External Links
Sometimes we might link to other websites. We don't control those sites, so we recommend reading their privacy policies before sharing your information with them.
Contact Us
Your privacy matters to us. If you want to exercise your right to delete your data, withdraw your consent, or simply ask a question about this policy, please get in touch with us.